be part of our award winning team...

Keystone Computer Group 2009

Located at our Head Office in Hemel Hempstead, our call centre has over 40 people in Holiday Sales Advisor and Customer Care Advisor roles taking holiday bookings for Butlins. You'll be part of a very lively team with regular competitions and incentives, with the Haven and the Warner Call Centres in the same building, so there are plenty of opportunities for development and progression.

As a key member of the lively holiday sales team your focus will be to deliver excellent customer service and sales at all times. Your aim is to approach customers with a problem-solving attitude and to treat every customer as an individual. Your objective will be to deliver holiday sales targets as set by your Team Leader.

Key Responsibilities;

• Provide information and help to ensure customer needs are met
• To make targeted outbound calls with regard to promoting specific sites, dates and special offers
• Achieve sales targets
• Ensure accurate and efficient data entry

What are we looking for? Evidence of experience and competence in the following areas:

• Encouraging dialogue and delivering clear messages
• Developing positive customer relations
• Negotiating to close
• Great team player
• Be able to influence others
• Pro-active and energetic

Vacancies in our Call Centre will be advertised on Butlinsjobs and can be browsed by clicking on the vacancies button below. If you would like to send in a speculative application, please send a copy of your CV with Covering Letter to:

    Butlins Call Centre
    1 Park Lane,
    Hemel Hempstead,
    Herts,
    HP2 4YL