Keystone Computer Group 2009

Job Reference Number

BOG1124

Job Title

Butlins Butler

Purpose of Role

FULL & PART TIME POSITIONS AVAILABLE

 

Overall scope of the role

 Reporting to the Concierge Manager, the role is about having exceptional customer service skills. Being professional at all times and having a “can do” attitude to ensure that the needs and requests of the hotel guests are met, and that they all have a memorable stay.

 KEY AREAS OF RESPONSIBILITY

 

·        Greeting guests on arrival and Farewells on departure.

·        Loading and unloading luggage from their vehicles, and escorting guests to their respective rooms.

·        Conducting welcome meetings and resort tours

·        Organising activities on and off the resort.

·        Receiving and action any  calls for room service/dinner reservations

·        Carry out requests for Laundry and shoe shine service

       At all times observe and maintain the Company policy regarding Data Protection

Requirements

 

·        Have a passion to ensure all guests are looked after with their requests

·        Good interpersonal skills

·        Strong Communication skills

·        Very well presented and well groomed

·        Very attentive and be able to think on their feet

·        Extremely agile as the job demands speed and efficiency in order to exceed expectations.

·        Being adaptable, flexible and always ready to take on new responsibilities.

·        Be able to focus on the detail and prioritise to ensure the biggest positive impact.

·        To work well on own initiative as well as part of a Team

Contact Information

Full Time:

Yes

Closing Date:

06/07/2012

Salary:

Application Details:

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