Keystone Computer Group 2009

Job Reference Number

B/Minehead/AstGstCatMgr

Job Title

Assistant Guest Catering Manager

Purpose of Role

Reporting to the Guest Catering Manager, you will have day to day responsibility for the efficient and effective delivery of all department facilities. However, the primary emphasis will be to manage the main kitchen and the full production and presentation of all meals. The Guest Catering department comprises of four restaurants, a large kitchen and a team diner. The department can prepare and deliver over 6,000 meals per day and also caters for special conferences and events on the resort as required.

Key responsibilities and duties include:

• Effective management and motivation of all Guest Catering Team Members
• Exceed Guest satisfaction for both internal and external customers. Dealing with customer issues, queries or complaints to help ensure optimum levels of customer satisfaction.
• Ensure compliance with Food Safety, Health and Safety regulations, and adherence to Company policies.
• Effective management and control of all food and non-food stock levels and assist with ongoing stock checks.
• Working within budgeted guidelines.
• Oversee the management of daily activities such as the preparation, presentation and delivery of the daily menu within specified guidelines.
• Help drive the company’s culture forward by supporting the Road Map customer care programme. Assist with effective recruitment, training and development of the team.
• Identify any maintenance issues and follow the repair programme to its conclusion.
• Any other reasonable and relevant duties as outlined by the Guest Catering Manager.
 

Requirements

The ideal candidate should have:

• NVQ Level 2 in food preparation, certificate level 7061/7062 or equivalent
• Experience in a catering environment
• Motivated and committed to delivering excellence in customer service
• Enthusiasm and passion about the food industry
• Strong communication and administration skills
• The capacity to maintain a professional approach under pressure.

 

Contact Information

Applications in writing to Jo Owen, Human Resources Department, Butlins, Minehead, Somerset TA24 5SH.

Alternatively, please click the link below to complete an online application.

Note for internal candidates: please inform your line manager before you apply.

Closing Date 12th March 2010

Full Time:

Yes

Closing Date:

12/04/2010

Salary:

Discussed at interview

Application Details:

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